JUDGE: IT’S OK IF BEST BUY’S GEEK SQUAD NERDS SEARCH YOUR PC FOR ILLEGAL CONTENT

[5/23/17]  A judge presiding over a child pornography case that was set in motion in 2012 has ruled that users have no legal expectation of privacy when they hand over their computers to Best Buy’s Geek Squad IT technicians.

This was the most recent development in a case that started in 2012 when a California doctor named Mark Rettenmaier was arrested after Best Buy computer technicians found child abuse images on his hard drive.

Short history of the Rettenmaier case

According to court documents, everything started in November 2011 when Rettenmaier discovered that his computer wouldn’t boot anymore.

The doctor, a gynecologist from Mission Viejo, California, took his PC to the local Best Buy store, where technicians discovered the computer had a bad hard drive.

Rettenmaier, wishing to regain access to his old files, agreed to purchase data recovery services from Best Buy’s Geek Squad. This service meant that his local Best Buy technician sent the hard drive to a Geek Squad branch in Brooks, Kentucky, where other specialized employees would carry out this complex operation.

At the Brooks branch, while recovering files from Rettenmaier’s hard drive, a Geek Squad employee found a small thumbnail image “of a fully nude, white prepubescent female on her hands and knees on a bed, with a brown choker-type collar around her neck.”

The Geek Squad employee followed protocol and reported the image to the FBI, who arrested Rettenmaier in early 2012.

Things get murky as more details come to light

Nothing weird and out of the ordinary up until this point, as in most US states, computer technicians are required by law to report these type of content to authorities. Things started unraveling as years went by and the defendant’s lawyers began to take the prosecution’s evidence apart.

Everything culminated in early 2017 when Rettenmaier’s lawyers discovered that the FBI had specifically recruited and trained Geek Squad technicians to search for illegal files on users’ computers using custom-built software.

Defense lawyers argued that the FBI was using Geek Squad technicians as a way to skirt privacy laws and search for data for which they would usually have need probable cause and a warrant.

Furthermore, lawyers found that the FBI was paying these Geek Squad employees between $500 and $1,000 per each report they filed.

This immediately cast a shadow of doubt over the prosecution’s findings, as financial motivations now drove Geek Squad employees to find as many “suspects” as possible.

For its part, Best Buy denied having any knowledge of the FBI’s arrangement with its Geek Squad division.

Geek Squad technicians allowed to search any data they want

Last week, the judge presiding over this case answered some motions filed by Rettenmaier’s lawyers in the past months.


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