Microsoft Bans “Offensive Language” from Skype

This morning, I got the kind of e-mail that most of us ignore: “Update to our terms of service” from Microsoft.  But I love waking up to read a good contract in the morning, so I had a look at the summary of changes to the “Microsoft Services Agreement,” which applies to things like Skype, Office 365, OneDrive, and a whole list of other services.  The summary turned out to be a 27 bullet point document of mostly bland changes — except for point 5:

5. In the Code of Conduct section, we’ve clarified that use of offensive language and fraudulent activity is prohibited. We’ve also clarified that violation of the Code of Conduct through Xbox Services may result in suspensions or bans from participation in Xbox Services, including forfeiture of content licenses, Xbox Gold Membership time, and Microsoft account balances associated with the account.

Looking through the full text of the new agreement, I found the relevant change in Section 3(a)(iv):



Don’t publicly display or use the Services to share inappropriate content or material (involving, for example, nudity, bestiality, pornography, offensive language, graphic violence, or criminal activity).

So wait a sec: I can’t use Skype to have an adult video call with my girlfriend?  I can’t use OneDrive to back up a document that says “fuck” in it?  If I call someone a mean name in Xbox Live, not only will they cancel my account, but also confiscate any funds I’ve deposited in my account?  (And are we no longer allowed to shoot people in Call of Duty?  Animated violence doesn’t really get any more “graphic” than this Microsoft-approved video game offers.)

And how are they going to enforce this ban?  Are they going to be looking through my Skype sessions?  Section 3(b):

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